Why Backorder status?

On Miniatures

All our miniatures are printed on request. The printing period depends on backlog and potential printing errors. We allow a maximum of three days for a print to be ready for dispatch but aim for a 24hr turnaround time. 

Once we have printed, cleaned and prepped the model(s). We will then contact the couriers and will update you with the courier and tracking numbers. 

Order recieved

Your order is registered, and we get a notification to initialise a print.

Order Recieved
Order Fullfilment

Printing

Your order is printed on our resin printer, checked, and then cleaned - if we need to reprint this will be done before releasing the model. Removal of supports are an optional step, which will be done prior to curing and cleaning.

Prep, Print, Cleaning, and curing of Resin
Order Fullfilment

Delivery

Your print is lovingly placed in a plastic bag and wrapped in bubble wrap. We then inform the courier collect the parcel. You will receive email stating the same, and shortly thereafter tracking data will be made available.

Ready for Courier collection
Order Fullfilment

Tools and Hardware

Our partner, Arte Deum Hardware, procures the tools and hardware on our behalf. Depending on the lead time for new acquisitions – we expect a 48hr service window on fulfilment. 

Once the order is ready to be shipped by us we will inform you of the courier and tracking number. 

Order recieved

Your order is registered, and we get a notification to requisition the tool(s).

Order Recieved
Order Fullfilment

Arte Deum

Our hardware partner acquires the goods on our behalf.

Are Deum Procurement
Order Fullfilment

Recieving

We receive your goods, check that they are correct and in good nick.

Delivery to WJP
Order Fullfilment

Delivery

You will receive an email with tracking of your parcel.

Ready for Courier collection
Order Fullfilment
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